Terms of service

These terms apply to purchases from the Fileas Education online store at fileas.fi. The seller is Fileas Oy (Business ID 3482974-9), Kaukametsäntie 9, 90420 Oulu, Finland, hanna@lettersfromfileas.com.

1. Products

We sell digital, printable non-fiction reading comprehension text sets in English, Finnish and Swedish. Each set is a PDF file in A4 format, in a full-colour and a printer-friendly black-and-white version.

  • Single text sets give you the set you bought, in the language you chose.
  • Library Access gives you every text set published so far, and every set we publish later, in the language(s) you chose: one language, or all languages. It is a one-time payment, not a recurring charge.

2. Prices and payment

Prices are shown in the store in your local currency where available. Prices for customers in the EU include VAT. Payment is taken at checkout using the payment methods offered there.

3. Delivery

Single text sets are available to download immediately after payment. Library Access is linked to your customer account and is usually activated within a couple of minutes of payment; log in with the email address you used at checkout to open the Library. The files are delivered through download links (Google Drive).

4. What you may do with the files (licence)

The text sets are protected by copyright and belong to Fileas Oy. When you buy, you receive a personal, non-transferable licence:

  • Families: you may print and use the materials as often as you like within your own household.
  • Educators: one purchase covers one educator, who may print and use the materials with their own students and classes.

You may not share, upload, publish, sell or otherwise distribute the files or the download links, in whole or in part, including on websites, shared drives, learning platforms or social media. Each additional educator needs their own purchase.

5. Library Access — what "lifetime" means

Library Access lasts for as long as Fileas Oy runs the Fileas Education Library. New text sets are added at no extra cost.

6. Cancellations and faulty files

See our Refund policy.

7. Liability

We do our best to keep the materials accurate and the store available, but we cannot guarantee uninterrupted access to the store or to the download links. Our liability is limited to the price you paid for the product in question. This does not limit any rights you have under mandatory consumer law.

8. Personal data

We handle your personal data as described in our Privacy policy.

9. Governing law and disputes

These terms are governed by Finnish law. If we disagree about something, please contact us first — we want to sort it out. Consumers in Finland may also take a dispute to the Consumer Disputes Board (Kuluttajariitalautakunta, www.kuluttajariita.fi) after first contacting the Finnish consumer advice service. Consumers elsewhere in the EU may contact the European Consumer Centre in their own country. Mandatory consumer protection rules of your home country continue to apply.

10. Changes

We may update these terms. The version in force when you place your order applies to that order.

Last updated: November 11, 2026